FSI’s VIP Concierge “NEED HELP NOW, GET HELP NOW 24/7 – 365 No Call Limit Service.

Since the start in 1982, FSI has always felt like service is the cornerstone of providing a premium pharmacy management software.  FSI’s service is based on this, “NEED HELP NOW, GET HELP NOW”, every day of the year, every hour of the day.  What this means is when you need help, no matter when and no matter now complex or simple the question or issue, pick up the phone and call.  One of FSI’s VIP Concierge Service members will answer the phone. Our Concierge team is extremely knowledgeable and friendly. Like any other concierge service, when you call ours, you will get help when you call.  

All of our concierge staff has been with us for years; most have been on location for installations and pharmacy staff training. We can assure you a well-versed and highly technical group where when you call, you don’t have to go through a phone tree to speak with. There are no service call limits and anyone team member can assist you. Our concierge team have direct access to the development and sales teams, streamlining customer relations. Lastly, all of our clients are assigned an Account Manager who will assist you as part of the VIP treatment you already receive. All these things assure that our business relationships are strong, cohesive and rewarding.